FAQ

We proudly serve the Canadian and US Markets, including major ports, metropolitan areas, and key transportation corridors. Our extensive network allows us to efficiently transport your cargo to and from ports, rail yards, and distribution centers across the region.

We proudly serve the Canadian and US Markets, including major ports, metropolitan areas, and key transportation corridors. Our extensive network allows us to efficiently transport your cargo to and from ports, rail yards, and distribution centers across the region.

We handle a wide range of cargo types, including general dry goods,perishable goods, oversized cargo, hazardous materials, and more. Our specialized equipment and trained drivers ensure safe and secure transport for your specific cargo requirements.

Safety is our top priority. We strictly adhere to industry regulations and maintain a robust safety program. Our drivers undergo rigorous training, and our equipment is regularly inspected to ensure compliance and the utmost safety for your cargo.

Yes, we offer advanced tracking systems that provide real-time visibility into the status of your shipments. Our online portal allows you to track and trace your cargo, access shipping documents, and receive automated updates throughout the transportation process.
 

The final cost of the shipment is ultimately affected by these elements. As a result, it’s critical to work with a drayage broker you can rely on, including the following

The weight of the cargo plays a significant role as it affects the equipment required for transportation and the associated costs. During the thaw period, when the ground is softer, additional measures may be necessary to ensure safe and efficient transport.

The distance and location of the destination impact the overall cost. Longer distances or remote locations may require more resources, fuel, and time, resulting in higher expenses.

Fuel costs fluctuate, and a fuel surcharge is often applied to account for these fluctuations. This surcharge helps offset the increased fuel expenses incurred during transportation.

Adverse weather conditions can impact drayage operations, causing delays and requiring additional safety precautions. Inclement weather may lead to higher costs due to extended travel times, equipment requirements, or alternative route planning.

The use of a chassis is an essential accessory in drayage shipping. Chassis are wheeled frames used to transport and support containers. Some drayage providers charge a separate fee for chassis usage, as it involves the provision and maintenance of the chassis equipment.

For oversized or overweight cargo that requires special permits or escorts, additional fees may be involved. These fees cover the administrative costs of obtaining permits and the coordination of escorts to ensure compliance with regulations and safe transportation.

If the cargo being transported is classified as hazardous materials, additional fees may apply. Handling hazardous materials requires adherence to strict safety protocols, specialized equipment, and compliance with regulations, which may result in additional costs.

For temperature-sensitive cargo, such as perishable goods, the use of refrigerated containers (reefers) is necessary. Reefer services involve maintaining specific temperature conditions throughout transportation. As refrigeration equipment and monitoring are involved, there are separate fees associated with reefer services.

In cases where cargo needs temporary storage or warehousing, such as when awaiting customs clearance or during a transit delay, additional fees may be charged for storage services. These fees cover the cost of storing the cargo in a secure facility, including handling, inventory management, and security measures.

Certain types of cargo may require specialized lifting or handling equipment, such as cranes, forklifts, or pallet jacks. If such equipment is needed to load or unload the cargo, additional fees may be incurred to cover the use and operation of these specialized tools.

If the cargo requires customs clearance, fees associated with customs brokerage services may apply. These fees cover the preparation and submission of